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Update from The Shack:
"Tens of thousands of customers have eagerly contributed to our point-of-sale collection for LIVESTRONG in just the first few weeks. As 100% of every $1 point-of-sale donation goes directly to LIVESTRONG, we believe it’s been tremendously successful so far. But RadioShack doesn’t intend for any customer to feel compelled to support the fight against cancer. It is a personal choice. We believe the directions are clear on the point-of-sale device, but we regret the few errors that apparently have occurred among the tens of thousands of contributions received so far. Customers who believe they’ve made the donation in error should simply contact us at customercare@radioshack.com or 1-800-THE-SHACK so that we can facilitate the refund process. And in the days ahead, we will use your feedback to remind our employees again about how to manage this process carefully and correctly.
Thank you for bringing this to our attention.”
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